444ll's Privacy Policy
Your personal information is extremely important to us. This policy clearly explains how your information is collected, used and kept secure.
Introduction & Purpose of This Policy
444ll is a safe and reliable online gaming platform for Bangladesh. We place the highest priority on protecting the privacy and personal information of our users. This privacy policy fully informs you about what kind of information we collect when you use the 444ll website and services, why we collect it, and how that information is managed.
This policy is the foundation of your relationship with us. Please read it carefully before using the platform. If you continue to use 444ll's services, it will be assumed that you have agreed to all the terms of this policy. If you do not agree with any part of this policy, please refrain from using the platform.
What Kind of Information We Collect
444ll collects various types of information from users. This information is divided into two main categories:
2.1 Information Provided Directly
Information that you provide yourself when you create an account on 444ll, use our services, or contact us:
- Full name and date of birth (for identity verification)
- Mobile number and email address
- Residential address
- Payment information (bKash, Nagad, Rocket or Upay account number)
- Documents submitted for identity verification
- Information provided when contacting the support team
2.2 Automatically Collected Information
When you visit our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type, language and version
- Time of visit to the website, page-level activity and navigation patterns
- Information collected from cookies and similar tracking technologies
- Transaction history and gaming activity logs
How Collected Information Is Used
444ll uses collected information only for the following purposes:
- Account management: To create, verify and maintain your account.
- Service delivery: To manage deposits, withdrawals, gaming activity and bonuses.
- Identity verification: To prevent fraud and ensure secure transactions.
- Customer service: To properly respond to your requests, complaints and questions.
- Responsible gaming: To identify problematic gaming behaviour and provide necessary support.
- Platform improvement: To enhance the user experience and develop new features.
- Legal obligations: To comply with applicable laws and regulations.
- Communication: To share important updates, policy changes and relevant information.
We never sell your information to third parties. However, certain service providers (such as payment processors and identity verification services) may access limited information — solely for the purpose of providing their services and under strict confidentiality agreements.
Sharing Information with Third Parties
444ll never discloses your personal information to any third party for commercial purposes. However, information may be shared in a limited way in the circumstances listed below:
- Service partners: Our approved partners for payment processing (bKash, Nagad, Rocket, Upay) and identity verification services receive only the information that is necessary.
- Legal obligations: Relevant information may be provided upon receipt of a valid order from a competent court or authority.
- Fraud & security: Limited information may be shared with relevant organisations to prevent financial fraud or cybercrime.
- Business restructuring: In the event of a change of ownership or merger of 444ll — however, the new authority will also be bound by the same privacy policy.
Any third party that processes information on our behalf operates under a strict data processing agreement and may not use the information for any purpose other than as directed by us.
Cookies & Similar Technologies
The 444ll website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device. They are used for the following purposes:
- Keeping your login session active and ensuring authentication
- Remembering your preferences and language settings
- Monitoring and analysing website performance
- Identifying security-related risks
You can block or delete cookies by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.
Information Protection & Security
444ll uses SSL encryption and other advanced security methods to keep your information safe. The key features of our security framework:
- SSL/TLS encryption technology for all data transmissions
- Encrypted storage of saved information
- Access controls — only authorised staff can access specific information
- Regular security audits and vulnerability testing
- Automated monitoring systems to detect suspicious activity
However, it is not possible to guarantee complete security when transmitting information over the internet. We take every precaution, but complete immunity against any cyberattack cannot be guaranteed. If you notice any unauthorised activity on your account, please notify our support team immediately.
Information Retention Period
444ll retains your information only for as long as necessary. The retention period depends on the following:
- All account data is retained for as long as your account remains active.
- Even after an account is closed, certain information must be retained for a defined period due to legal obligations.
- Some information may be retained for an extended period for the purposes of fraud prevention and dispute resolution.
- Once no longer needed, information is securely deleted or anonymised.
Your Rights & Choices
As a user of 444ll, you have the following rights over your own information:
- Right of access: The right to know what information we hold about you.
- Right of rectification: The right to request correction of any inaccuracies in your personal information.
- Right of erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to object to processing: The right to object to the use of your information for specific purposes.
- Right to portability: The right to receive a copy of your information in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible and take appropriate action after the necessary identity verification.
Protection of Minors' Information
444ll is strictly a platform for adults. This service is for users aged 21 and above only. We do not intentionally collect any personal information from minors. An age verification process is in place at the time of account registration.
If we have reason to believe that a user is under the age of 21, we will immediately suspend the relevant account and take the necessary steps to delete the information collected.
Changes to This Policy
444ll reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will:
- Publish the updated policy on the website.
- Notify registered users of the changes.
- A separate notice may be sent for important changes.
If you continue to use 444ll after any changes, it will be assumed that you have agreed to the revised policy. We recommend that you check this page regularly.
International Data Transfers
To provide our services, some information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that transferred information is processed while maintaining the protection standards described in this policy, and that the same level of protection is ensured for third parties through appropriate agreements.
Responsible Gaming & Use of Information
444ll is committed to responsible gaming. We analyse information about users' gaming behaviour in order to identify problematic patterns and provide support where needed. Information collected for this purpose is kept strictly confidential and is not shared with any third party.
To learn more about responsible gaming, visit our Responsible Gaming page.
Key Points at a Glance
All your information is kept secure through SSL encryption technology. Security is ensured at every level, from data transmission to storage.
444ll never sells your personal information to any third party. Your information is used solely for the purpose of providing services.
You have full rights over your own information. Requests for access, correction or deletion can be made at any time.
Contact us at any time with any privacy-related questions or concerns. We provide support in both Bengali and English.
Contact Us
If you have any questions, comments or requests regarding this privacy policy, our support team is always here for you.
Live Chat: Chat with us directly through the website's live chat feature — 24 hours a day, 7 days a week.
Email: [email protected]
We will respond to your request as quickly as possible after verifying your identity.